• All minors must present written authorization signed by their parents or the person responsible for them.

• Any rental started is due in full and is not refundable.

• A security deposit is required.

• Presentation of an identity document is mandatory.

• The deposit cannot under any circumstances be used to cover an extension of rental.

• The tenant undertakes to use the equipment with care. The tenant is personally responsible for bodily injury and material damage that he causes when using the rented equipment in his care (article 1383 and 1384 of the Civil Code). In the event of theft or accident, a report must immediately be made to the Police or Gendarmerie services and the rental company notified. In the event of theft or if he is responsible for an accident, the tenant or his insurance must repair the damage suffered by the lessor (replacement value of the equipment and commercial damage). In this case, the deposit will remain with the lessor on account and will be used towards compensation for the damage. “Head of household” insurance covers damage caused to third parties by the tenant or his minor children. The lessor is not insured against the theft of the rented equipment.

• It is prohibited to modify the rented equipment, to carry out major repairs, to sublet (except professionals), to transport a passenger other than a young child on the condition that an approved seat is installed, to extend the rental without prior agreement. Otherwise the initial rate is applied for the entire duration of the rental.

• If significant deterioration of the equipment appears, a deduction from the deposit will be made.

• After acceptance and signing of the contract, the tenant acknowledges taking the rental under his entire responsibility until the complete return of the equipment.

• In accordance with article L. 612-1 of the Consumer Code, the consumer, subject to article L.152-2 of the Consumer Code, has the option of submitting a request for amicable resolution by means of mediation, within a period of less than one year from the written complaint to the professional.

 

            This establishment has designated, by membership registered under number CS0001571/2009, SAS Médiation                      Solution as a consumption mediation entity.

 

            To contact the mediator, the consumer must make their request:

            - Either in writing to:

            Sas Mediation Solution

            222 chemin de la sheepfold

            01800 Saint Jean de Niost

            Such. 04 82 53 93 06

 

            - Either by email to: contact@sasmediationsolution-conso.fr

 

            - Either by completing the online form entitled “Refer to the mediator” on the                                                                      site https://www.sasmediationsolution-conso.fr